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Urban Angler

Privacy Policy

This is the web site of:  Urban Angler LLC
Our mailing address:   381 Fifth Avenue, Floor 2, New York, NY 10016
E-mail:  info@urbanangler.com
Phone: (800) 255-5488 or (212) 689-6400
If you are on our mailing list you will receive occasional newsletters and e-mails.
If or when you no longer wish to receive e-mails from Urban Angler, simply contact our customer service department and ask to be removed from our list. Or simply opt-out at the bottom of one of our emails.
Your privacy is very important to us. We want you to understand our practices with regard to collecting and using your information both online and offline, as well as the steps we take to protect this information. This statement applies to personally identifiable information collected from our customers. The term "personally identifiable information," refers to information that identifies a particular individual, for example the individual’s name, physical address, e-mail address, credit card number, and telephone number. In some cases, additional information such as consumer product preferences is associated with personally identifiable information. This information also becomes personally identifiable information for purposes of this Privacy Policy.
Your feedback is important and respected. For privacy related matters, please contact us with any questions or concerns.
Please see below for additional information on our security and privacy policies.

Personal Information
We may collect the following personal information: (name, address, telephone number, e-mail address, credit card details)
These details are collected when you place an order from our web site, join our mailing list, purchase and/or receive a gift, or process a return or exchange an item.
Data Collection
Our website collects some non-personal information during your visit to our site that would not be readily apparent to you. For example, when you come to our site your IP address is collected. Your IP address is associated with the place from which you enter the Internet like your ISP (Internet service provider). This information is not personally identifiable and we do not combine this type of information with any personal information.
Use of Personal Information
In our effort to provide you with the best possible shopping experience and fulfill your orders per your instructions, we use your personal information for the following:
  • process, fulfill, and track your orders
  • contact you in regard to order status
  • send you newsletters and promotional offers
  • improve customer service and product selection
Aggregate Information
Aggregate information is collected from our customers in a manner that does not personally identify any individual. We track the pages, articles, and other documents accessed on our web site. This aggregate information is non-personal and is used to revise and improve our web site, making it more relavant and interesting to our visitors.
Web Partners
It is our strict policy to NOT share your email address with ANY third party advertisers. 

Disclosure Exceptions
The above policies, notwithstanding, we reserve the right to disclose your personal information to third parties if we are required to do so by law. Other exceptions may include protecting the company's rights and property, investigating reports of fraud, or protecting against unauthorized use of our web site.
If our information practices change at some time in the future we will post the policy changes to our web site promptly, notifying you of the changes and providing you with the ability to opt out of these new uses. 

With respect to security, we use current industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that has been collected on our site.

Please feel free to contact us if you have any further questions.