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Urban Angler

Privacy Policy

 

Urban Angler LLC Privacy Policy
Last Updated: 5/25/18

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.urbanangler.com (the “Site”).

This is the web site of:  Urban Angler LLC
Our mailing address:  381 Fifth Avenue, Floor 2, New York, NY 10016
E-mail:  info@urbanangler.com or support@urbanangler.com
Phone: (800) 255-5488 or (212) 689-6400
 
If you are on our mailing list you will receive occasional newsletters and e-mails.
 
If or when you no longer wish to receive e-mails from Urban Angler, simply contact our customer service department and ask to be removed from our list. Or simply opt-out at the bottom of one of our emails.
 
Your privacy is very important to us. We want you to understand our practices with regard to collecting and using your information both online and offline, as well as the steps we take to protect this information. This statement applies to personally identifiable information collected from our customers. The term "personally identifiable information," refers to information that identifies a particular individual, for example the individual’s name, physical address, e-mail address, credit card number, and telephone number. In some cases, additional information such as consumer product preferences is associated with personally identifiable information. This information also becomes personally identifiable information for purposes of this Privacy Policy.
 
Your feedback is important and respected. For privacy related matters, please contact us with any questions or concerns.
 
Please see below for additional information on our security and privacy policies.
 
PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal payment details), email address, and phone number. We refer to this information as “Order Information.”

- Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Lightspeed to power our online store--you can read more about how Lightspeed uses your Personal Information here: https://www.lightspeedhq.com/pdf/privacy-policies. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

DISCLOSURE EXCEPTIONS
The above policies, notwithstanding, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.. Other exceptions may include protecting the company's rights and property, investigating reports of fraud, or protecting against unauthorized use of our web site.
 
If our information practices change at some time in the future we will post the policy changes to our web site promptly, we will continue to provide you with the ability to opt out of these new uses. Please submit an opt out request with the contact information provided below.
 
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

AGGREGATE INFORMATION
Aggregate information is collected from our customers in a manner that does not personally identify any individual. We track the pages, articles, and other documents accessed on our web site. This aggregate information is non-personal and is used to revise and improve our web site, making it more relavant and interesting to our visitors.
 
WEB PARTNERS
It is our strict policy to NOT share your email address with ANY third party advertisers. 

SECURITY
With respect to security, we use current industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that has been collected on our site.
 
CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@urbanangler.com or by mail using the details provided below:

381 5th Ave., 2nd FLR, New York, NY, 10016, United States

 

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